Yes I've been having the same problem with Samsung. They have given me various email addresses to send my information and I've done so and still nothing. I purchased the A31 for the buds. I feel cheated into doing so because if I'd been told that I w...

Seriously upset with Samsung. I have been a loyal Samsung customer for years now and I am so disappointed by this. Samsung is becoming increasingly more expensive and just not worth it anymore. I think after this last purchase, I'm no longer going to...

Hey guys, reading all your comments, I realized that I was just as easily duped. I bought the Samsung A31 specifically for the buds and I even contacted Samsung and was told that I could order the buds as the promotion didn't reach 4000 yet so I orde...