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Original topic:

Galaxy buds

(Topic created on: 8/28/20 11:32 AM)
mims
Active Level 1
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Has anyone had luck redeeming the galaxy buds? Got my phone yesterday and done the soft reset step and I've also tried clearing of cache but still the redeem option isn't on the page. Couldn't contact customer service via text. It says serve under maintenance 
14 Comments
CassMig
Beginner Level 2
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I'm trying to redeem mine now, can't find where or how
mims
Active Level 1
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strange because the promotion date is the 31st
ellendawson
Beginner Level 2
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I'm having the same problem
enochblaze
Active Level 1
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having the very same problem, one of the driving factors why i got this phone was because of the buds and now i can't find how to claim them.
Shazikiss
Active Level 1
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are you guys serious?I also purchased the phone for the buds but can't redeem them. This is not cool
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jmad
Active Level 2
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the promotion was for the 1st 4000 people to buy the phone
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mfundisi
Active Level 6
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I have redeemed mine.. do you guys received the CITD number?
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mims
Active Level 1
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yes. right after submitting. but didn't get an email
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mims
Active Level 1
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its my dads I couldn't redeem because the benefit is no longer there
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