If you are facing the problem of not getting refund automatically for the VIP PASS then you need to cancel it manually. Head to this website- https://www.samsung.com/in/support/email/online-shop/fill up the form with your details regarding your order...
https://www.samsung.com/in/support/email/online-shop/Visit this and register your complain. You will receive a mail and refund status within 24 hours.