Cancellation of VIP PASS

[rohan874]

If you are facing the problem of not getting refund automatically for the VIP PASS then you need to cancel it manually. Head to this website- https://www.samsung.com/in/support/email/online-shop/

fill up the form with your details regarding your order and submit. You will receive an email regarding cancellation and refund within 24 hours. 

[Ravi0883]

Customer care support team has failed to provide resolution after providing several timeline.

[rohan874]

The solution provided above worked for me but once i get the refund i will let you know if it works. Received this mail after the process  

[Ravi0883]

I already got this message several times. Main thing is that samsung or his so called dedicated team is not willing to refund. Even they are not afraid of NCH. I am thinking of filing a complaint in consumer forum for refund with heavy amount of penalty.

[rohan874]

 finally! It worked. 

[Ravi0883]

Congrats.