"Your tracking reference number is: 29NH5FQXQ" that's acknowledgement from of my submission timeously! next there was no further communication. When I had done more than what I needed to, even calling you... suddenly I was told my claim was rejected...
I found that emailing them helps a lot. I tweeted and got the email address in my DMs... try everything... "buds" are finally on their way... I holding my breath... would've wanted the G Watch 3 but fell short!