About cs_member10

cs_member10

Dear Samsung Member, Greetings from Samsung Customer Support! Thank you for your concerns regarding the S Pen functionality. To ensure optimal use, please avoid touching the screen too quickly without hovering, as this can cause recognition failures....

cs_member10

Dear Samsung Member, Greetings from Samsung Customer Support! As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applica...

cs_member10

Dear Samsung Member, Greetings from Samsung Customer Support! At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way. Please follow these easy troubleshooting steps which may help in res...

cs_member10

Dear Samsung Member, Greetings from Samsung Customer Support! As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications. Kindly contact th...

cs_member10

Dear Samsung Member, Greetings from Samsung Customer Support! We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue. To share the log...

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