Dear Samsung Member, Greetings from Samsung Customer Support!   We are really sorry for the inconvenience caused to you, kindly follow the below given steps in order to resolve the issue in your device. 1) Reset the device: -Kindly create data backup...

Dear Samsung Member, Greetings from Samsung Customer Support! Please be assured and to resolve this issue kindly  perform the below mentioned steps : 1) Reset the device: settings >General Management > Tap on Reset.Note: Before reset make sure to hav...

Dear Samsung Member, Greetings from Samsung Customer Support!   Please be assured and to resolve this issue kindly follow the given below steps: 1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the d...

Dear Samsung Member, Greetings from Samsung Customer Support!   Please be assured and to resolve this issue kindly follow the given below steps: 1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the d...

Dear Samsung Member, Greetings from Samsung Customer Support!   We are very sorry for the inconvenience caused to you and request you kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback >ask question), so th...