Dear Samsung member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in re...
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would like to inform you that a software update has been released to enhance device performance. If you encounter any bugs or issues, please share the log file throug...
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file along with the video clips and images for better understanding of your issue. This will help us to investigate further and resol...
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that this is the normal working of the device as the location does not update in real time. The location is updated in intervals automatically by t...
Dear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your feedback. Our team is working on it and is continuously working to make our products better and more efficient.
Warm Regards,Samsung Customer Support