I have submitted my voucher on 7 march and yet i didn't receive the confirmation call from Samsung pakistan.Already called support 2 times in the gap of a week, they told me that "they are putting me in the priority list" but still to no avail. Howev...
Hello.I was able to connect with their agent after 4 hours of waiting.Follow these steps and just wait patiently. Also see their working hours, message them tomorrow after 9 am
Bro. Talk to their support on whatsapp. They will prioritize you since you redeemed it on 7th and its been nearly a month. Also they will tell you if you have missed a call from them or not.