Yes this was the solution offered to me as well. If the software rollout has caused a damage to the motherboard, Samsung needs to own up to its error and replace the motherboards free of cost. Its ridiculous to expect customers to bear the cost of a ...

I am facing the exact same issue and the exact same solution offered by the service center. My usage is medium, never ever dropped the phone a single time in last 13 months, and despite that I am told that motherboard has gone kaput -which clearly me...