I have a Samsung Galaxy S24 Ultra. Whenever WhatsApp starts an automatic chat backup, it keeps backing up continuously but never finishes, and the phone also gets hot during the process.This problem started after the July 2026 software update.
Send an error report through the Samsung Members application. (This is the most important step.)Send an email directly to Samsung Customer Support.Post about the issue on X and tag Samsung. If the post reaches more people, the company may respond qui...
I think that since this issue appeared after Samsung's software update itself, therefore only Samsung can fix it in its next update, and that is also the hope, because many people are facing this issue after the new update, and they have reported it ...
I think that, for this issue, you will have to take your phone to a Samsung Customer Care Center, or you should go to an experienced private hardware technician who also knows how to solve software problems.
I have a Samsung S24 Ultra. After updating the software in July 2026, I started having the same problem. WhatsApp takes a very long time to back up my chats, and sometimes the backup just keeps running without stopping. Because of that, my phone gets...
When I told the Customer Support Team about this issue, they gave me this foolish solution. I mean, someone should ask them: are we supposed to put the phone on charging and back up the chat every single time?
