Hello Samsung Community,I’ve been a loyal Samsung user for years, and I chose the S22 Ultra because it was positioned as a true flagship — premium quality, long-term reliability, and the promise of 5 years of security updates.For over three years, my...
Hello Samsung Customer Care Team,Thank you for your response.However, this isn’t just about service charges or warranty timelines — it’s about brand accountability.The green line issue appeared immediately after the September 2025 software update on ...
Hello Ketan,I completely understand where you’re coming from — and it’s frustrating to see loyal customers like you, who’ve invested in multiple flagship devices, facing the same display issues again and again.The fact that your S22 Ultra went blank ...
Hello Anisha,I completely feel your frustration — your experience mirrors exactly what so many of us are going through.No physical damage, a clear manufacturing or update-triggered defect, and yet the cost is being pushed onto the customer.It’s even ...
Hello Moumita,I completely understand your frustration — and you’ve raised a very valid comparison.When other brands can step up with lifetime screen replacement policies for known issues like the green line, it’s fair to expect the world’s No. 1 mob...
