hi sir, this is what happened in my Samsung galaxy s24 ultra. I purchased international version from Amazon. When I open Samsung wallet, it shows we will inform once it is available. From Samsung care they tell me it is out of region mobile from KSA ...
please specify your model. is it snapdragon or exynos? if it comes after software update then probably Samsung can fix by another ota update. if it is a hardware issue then Samsung going to pay for this...