True that...samsung should learn from their South Korean twin...LG on good customer service...wonder if anyone Senior is reading such msgs and if have been.it's apparent that they don't care
The customer care guys don't even know the offers...all they know is watch + smart tag at 990...the customer agents don't know that there is a 10k benefit or evoucher also...and you send a mail..they give a generic response and mark the case as close...