I didn't do anythingI found a way to make things work1 uninstall and install smart things2 remove the device where the mirror screen didn't work and pair again3 connect them both in same wifi4 then it worksSeems like they might have fixed it on recen...

I haven't got a response from them yet pathetic let's hope they will try to fix it in next update

Sure I will try sending a letter then and update here

Look how many times I have tried to explain what's going onEvery time they only send the automated responseAnd BTW the TV is samsung 6 series

Me too facing same issue device freezes while trying to connect smart viewTried connecting customer care multiple times felt like talking to a wall