Thank you for sharing this link, I now tried Samsung's online chat service and they responded. Waiting for the Tab to be delivered in sha Allah.

I contacted them over the chat multiple times and selected the option to talk to Expert for which they said they are connecting right away, however, no response yet. Then i called them at the given number and it said you've exceeded the limit to cont...

Any number to contact Samsung Pakistan Support of WhatsApp

What was the process to claim it. I entered all the details and submitted but nothing after that. No confirmation or email.