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05-14-2020 10:05 AM in
Galaxy NoteMy galaxy Note 9 has started giving a green screen out of no where since this morning. Its very surprising how the screen turned green with horizontal lines while I was using the phone. So no drop, nothing bump the phone was in my hand and was showing the normal screen and suddenly the the screen turned green. I have tried restarting the phone and the after a few restarts the screen becomes normal but after some time again becomes green.
I have tried looking for the solution on many other forums and youtube and came across that a lot of these cases are reported by many users all across. I doubt its an hardware issue as the display keeps correcting itself but its not usable since the screen has a lag and hardly anything can be seen due to the green tint. Anybody has faced this issue here and aware about any solutions for this seriously disappointing widespread issue in the flagship model within 1.5 yrs of purchase and that too without any external physical damage to the phone.
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01-23-2021 07:03 AM in
Galaxy NoteI too started getting this green screen now... I tried many ways by checking guides from Samsung's safe mode and You tube... but problem persists...
Wake up Samsung, this is your claimed flagship model. How dirty and poor can this be.
Did you know Samsung, my previous phone was an Apple. 4.5 yrs perfect to the core, no issues complaints...
Your keeping mum on this issue only reinforces to us that, yes Samsung is not as good as claimed...Others are better I.e. Apple and OnePlus.
If you Samsung think customer is important and they have invested in your products and if you feel a sense of responsibility towards our commitment to invest in your products, then get this issue fixed....
Let's see what you Samsung is made of... !!!
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02-03-2021 01:19 PM in
Galaxy Notecame here in the hope of finding a fix from samsung. expected better from them.
started to happen for me today on my note 9, immediately after I updated it
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02-11-2021 02:26 PM in
Galaxy NoteEven after changing the display and changing software and updating to latest one. It wont go away.
It is extreme bad luck! I spend more than $200 to fix bit there is no solution.
So my advice, please dont spend hefty money to fix this.
If you are within warranty by luck or get the phone repaired from Samsung w/o charge only then you may try.
I doubt this is going to be fixed.
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02-18-2021 10:45 PM in
Galaxy Note- Mark as New
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02-20-2021 06:15 PM in
Galaxy NoteI have the same problem for 2 days now. Sometimes the screen is green, but sometimes it is not. If i reduce the brightness to 30%, the screen freezes at all, first black, then green with arbitrary highlighted pixels, non-uniform colors, and lines. If i do not touch it for more than 5 minutes, sometimes(!) the screen will work, and i need to immediately set the brightness up to 100%, otherwise the screen will stop working again. This problem causes me terrible inconvenience and I can not use the phone properly.
Samsung Note 9
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03-04-2021 09:40 AM in
Galaxy NoteStill 4 months to finish the payment on my note9 and now I have the green screen! Samsung need to fix this!!!
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03-30-2021 05:00 PM in
Galaxy NoteHave you got any solution. I am a user of Note9 and have started facing the issue in the morning of 19th March (Probably after some time of the famous Feb update lolz. I have tried everything, including hard reset, third party screen apps. the Screen is fine at 20% only, and from 25% upwards till 95% the screen is pathetic, to hell with the Samsung and their staff.
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03-08-2021 12:58 AM in
Galaxy NoteI just called Verizon regarding this issue. They put me through to Samsung to help resolve this because it's a product issue and not a service issue. Which I understand. All products I purchase are from Samsung. And I bought the note 9 bc Ive had every other note product since they first came out. I'll say, when my phone went green for the first time, I was very confused. Then I found several forums that indicated that the problem was the recent software update. Not sure how that's possible, but I continued to read the posts. I call Samsung only to be told that my phone is no longer under warranty bc we upgraded to the z fold 2. But didn't turn this phone in bc we let our children have our last phones (we paid big money for them, and we will get nothing for trading them. Regretting that now!). Samsung proceeded to tell me that I'm the first person to call in about this issue. That they haven't ever heard of this until I called. Which is bs. And with that lie i asked for a manager of some kind so maybe help resolve the issue only to be told that he would tell me the same thing. (no sense in trying is how he put it). I have 3 50in+ tvs in my home, 3 smart phones with a bill for 2 of them at $312 a month.. And I'll never purchase from Samsung again. If my phone was broken or damaged, I'd get it. But It isn't.. And they shut me down.
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03-11-2021 11:39 PM in
Galaxy Notethis happened to be several weeks ago, at 1st I thought it was a virus or a glitch and after a restart it got better but these days it keeps getting that way whenever I open my phone and nothing stops it. honestly I don't care if it's bad programming but it's really hurting my eyes, I can't use my phone anymore, I can't look at vids, insta or pics I take so what's the point?
the only way it works is to make the brightness at the lowest leve but then I can't see anything... I even tried to remove the locks since that's what triggers it but that's not helping either.
did anyone try changing the screen mode, screen resolution or blue light filter options to see if those help?
I don't have the money to change the phone I bought recently, and I've been a samsung user for more than 10 years, but the moment I have enough money to spare it sure won't be on samsung...
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03-21-2021 09:47 PM in
Galaxy Note