Note 20 ultra green line issue

[sumitrajmuz]

I have Note20 ULTRA mobile in which green problem has come. This problem has come due to software. This software update comes every month, but as soon as my mobile completed 3 years, this update came every few days and this problem came. When Samsung is doing this deliberately,When I talked to the customers support team, they said that Samsung's policy is of free screen replacement only for 3 years, earlier it was till 30.09.2023, this means that the customers who had purchased the mobile till 30.09.2023 can get the display replaced in their mobile for free. Then this offer could have been extended till 30.04.2024, which means that this problem is still facing everyone. If they have extended the time of this offer then why have they not extended the date of purchase? How can Samsung decide that this problem will not happen after 3 years? Can come! 

[NSM01125910025101101]

That's Company Policy

[sumitrajmuz]

Policy wrong hai

[sumitrajmuz]

Agar offer extend hua toh date of purchase bhi extend hona chahiye

[gggggggggggggggggg]

What can you expect from a corporation.
Unless there is a widespread outrage they will do nothing.

[gggggggggggggggggg]

This is the same reason why I don't like oled on smartphones.

If you change your device within 1-2 years you're fine but if you are someone like me who like to hold his device for 3+ years, nothing beats the good old LCD display.

[sumitrajmuz]

The policy is wrong, the company is run by the customers, the customers are not run by the company, they will have to change the policy.

[sumitrajmuz]

What To Do Next

[gggggggggggggggggg]

The most effective way is to go legal.
Collaborate with other people who are facing the same problem (there are 5 related posts in this thread alone) and take the legal route.

[sumitrajmuz]

Ok