Original topic:

Note 9 Display Problem - Green Screen

(Topic created on: 05-14-2020 10:05 AM)
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Galaxy Note

My galaxy Note 9 has started giving a green screen out of no where since this morning. Its very surprising how the screen turned green with horizontal lines while I was using the phone. So no drop, nothing bump the phone was in my hand and was showing the normal screen and suddenly the the screen turned green. I have tried restarting the phone and the after a few restarts the screen becomes normal but after some time again becomes green. 

 

I have tried looking for the solution on many other forums and youtube and came across that a lot of these cases are reported by many users all across. I doubt its an hardware issue as the display keeps correcting itself but its not usable since the screen has a lag and hardly anything can be seen due to the green tint.  Anybody has faced this issue here and aware about any solutions for this seriously disappointing widespread issue in the flagship model within 1.5 yrs of purchase and that too without any external physical damage to the phone. 

114 Comments
Poetra_08
Beginner Level 2
Galaxy Note

I have the same problem, about 22 days after the february 2021 update,my Note 9 screen become greenish...i have tried to restart it,cahnge the theme ( cos i thought maybe becos of the theme) and restart it over and over,and nothin change,the screen still greenish.

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Raggedydoll
Beginner Level 2
Galaxy Note

Mine is only two weeks old, I actually thought it was because while doing the upgrade set up I got interrupted because I lost wifi, and my husband's phone died while I was using his hot spot.. sometimes it'll go Green screen on me all dang day, and for the life of me nothing I do will remove it! I have no idea how to fix this problem! I paid way too much for a new phone I can hardly fricken use though. If its been solved I'd love to know how to fix this annoying **bleep** problem!  Thanks and good luck other green screeners who have this irritating for problem. 

matthewjames
Beginner Level 3
Galaxy Note

Just wanted to add another case to the list...

I started getting the green screen problem sometime last year, and now it happens every time I turn the screen on from completely off.

I found it helps to have always on display turned on, and screensaver. This makes the green screen happen less frequently, but not completely gone. 

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esong
Beginner Level 4
Galaxy Note

This is a top end phone from a good company. We should not have to try these tricks. Please sort it with an update that actually enhances not making the phone worse.  I gave up on Apple due to the dishonest updates draining battery, apps not working etc. I hope Samsung does not go down the Apple route.

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Stargazer01
Beginner Level 2
Galaxy Note

Yes - I'm having exactly the same problem. Random green screen that goes faint with lots  of fine lines across it. The phone gets hot too and it's very hard to use in this state. Tried all the fixes but it keeps coming back.

I've been a loyal Samsung customer for over ten years and I'm beginning to wonder if this is a plot to make me buy a new phone?

 

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MMel
Beginner Level 2
Galaxy Note

I also have this problem. Occasional green screen with horizontal lines. I'm worried it will get worse.

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FelipeBrandao
Beginner Level 2
Galaxy Note

put one more on the list, I've been a client of the note series since the first version, and since note 4 I've been having problems with the brand, note 4 with camera full of lines, in note 5 my spen got stuck inside it twice, even I bought a galaxy s9 and it had this green screen problem, I changed the s9 for a galaxy note 9 to 1 year and a half and now the note 9 also came with this same problem, both devices always used cover and screen protection and are intact as new, I feel very disappointed with the brand and will probably abandon it, here in Brazil, almost 900 dollars are spent to buy a device that doesn't last even 2 years is to make the customer a sucker.

 

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Samsung_5ttbDQM
Beginner Level 2
Galaxy Note

I am facing same problem but the service center is not addressing it.

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Luigi Ribeiro
Beginner Level 3
Galaxy Note

Também estou enfrentando o mesmo problema e nada resolve

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Galaxy Note
My display was replaced last month and today all of a sudden again my screen got discoloration issues, I didn't even update after the screen replacement out of fear as the update caused the issue at first place
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