My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
As per your query, we would request you to kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically for this. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
