I have Note20 ULTRA mobile in which green line issue problem has come. This problem has come due to recent March month security patch update. This software update comes every month, but as soon as my mobile completed 3 years, this update came every few days and this problem came. When Samsung is doing this deliberately, when I talked to the customers support team, they said that Samsung's policy is of free screen replacement only for 3 years, earlier it was till 30.09.2023, this means that the customers who had purchased the mobile till 30.09.2023 can get the display replaced in their mobile for free. Then this offer could have been extended till 30.04.2024, which means that this problem is still facing everyone. If they have extended the time of this offer then why have they not extended the date of purchase? How can Samsung decide that this problem will not happen after 3 years? Can come!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
