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Beginner Level 4

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After the latest software update on note 20 ultra the proximity sensor is not working for calls to turn off the screen and also its not the in sensor testing in *#0*#.  What should I do??
I pre ordered the Note 10 plus and got the phone.From that day onwards I noticed that my back glass is strongly vibrating while the stereo speakers on. Even on call it's doing the same.Is this normal?