root your phone and install a custom room, get Rideout of it. that doesn't work for anything.

I cannot even sign-in it is not recognizing my email address lol

Hello there,You won't have any issues as in Colombia the voltage is 110V and frequency is 60Hz. If the phone was purchase abroad probably will be designed for 220V.. so you don't even need an step-down for it. Otherwise can purchase a new charger f...