Hello Team,I have been denied with my Screen replacement by Krishan Kant a samsung executive.I am sharing my below email for everyone's reference. And I have already reached out to the National consumer helpline.Please note that as per our discussion...
Thanks but but my screen was replace once in the 3 year phase and this is the second time I have faced this issue. Samsung is much bigger than One plus and one plus still gives you a free screen replacement at any point of time be it in warranty or o...
Also would like to add the executive was very confident that the National consumer helpline cannot help us in this case even though it is a manufacturing defect. I have the complete recording of the conversation
Please note my phone is already inspected at the service centre and the final report has been sent out. The Samsung executive Krishan has already denied a fee replacement for my screen and said only 50% can be taken care of which is 12000 Rs as it is...
