don't waste time the support from this app and local company is useless. wrote to India that too was a waste of time. best is to buy phones from other countries like uae/uk/Vietnam etc. because if you phone is SLK or INS its **bleep** priority for up...

as you can see they came up with a nonsense story whereas you see the update rolling in other countries and what's worst was the call centre. its useless and not fit to carry out the brand name! As they cannot do anything about it