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Beginner Level 5

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I bought new Samsung galaxy note 20ultra 5g model and the 4k mode on the front camera is very bad lower than the full HD I reset the settings and adjusted the settings to 4k mode on front camera but still its blurry and not at all 4k looks like fake.
iam a big fan of Samsung Note series and now I feel Samsung is the worst service in software update specifically in middle Eastern regions why the hell Samsung is not giving us updates on time and its not at all acceptable  . hate you Samsung 