I have also written email to servicehead.in@samsung.com however he told it's a different team who handles I.e support.estore@samsung.com . its becoming a government office now. Office Office wale serial. Shame on you Samsung support system making cus...

Hi,I have purchased Samsung A21s mobile SM-A217F/DS, SN-RZ8N70GTR1P from Samsung Shop App via Order ID 33562182633. I received A21s mobile on 09th Aug 20. I have opened box on 11th Aug 2020 due to 2 days Santization issue in current Covid 19 and foun...