Original topic:

Display Issue Post Update

(Topic created on: 11-08-2023 11:07 AM)
323 Views
HimanshuB95
Active Level 1
Options
Galaxy S
Received a white line on screen post update.

No damage
No scratches 
No water damage 

Tried almost all the methods informed on the portal. Help me with how I can fix this? Not my mistake, using Samsung since last 6 -7 years. Never had this problem.

Kindly help me 
8 Comments
Prashantbgh
Active Level 10
Galaxy S
Which model? Only service center can solve this.
0 Likes
HimanshuB95
Active Level 1
Galaxy S
S21FE
0 Likes
Prashantbgh
Active Level 10
Galaxy S
Service center
0 Likes
HimanshuB95
Active Level 1
Galaxy S
Thanks, will visit tomorrow
0 Likes
AtG1985
Active Level 8
Galaxy S
Report your post experience from service center on issue resolution without fail, will help others
0 Likes
HimanshuB95
Active Level 1
Galaxy S
Will do 👍
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
HimanshuB95
Active Level 1
Galaxy S
Hi

I did all the mentioned activities but still no luck.

I am at your service centre and they have accessed my phone, I can help you with the service number. It would be great if you can help me with the goodwill as they informed it would be chargeable.

It's not damaged or have any external issue to be seen.

Kindly help me with this
0 Likes