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11-07-2023 10:46 PM in
Galaxy S
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11-08-2023 10:59 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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11-08-2023 11:07 AM in
Galaxy SI did all the mentioned activities but still no luck.
I am at your service centre and they have accessed my phone, I can help you with the service number. It would be great if you can help me with the goodwill as they informed it would be chargeable.
It's not damaged or have any external issue to be seen.
Kindly help me with this
