Original topic:

Green line appear on screen after android 16 update

(Topic created on: 11-07-2025 09:08 PM)
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maheshbhoir
Active Level 3
Options
Galaxy S
Sir, I'm really frustrated. I was facing an issue earlier now with the new update, I've got a new one. A green line has appeared on my display.
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 4
Galaxy S
Ask for free replacement of display in samsung service center
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maheshbhoir
Active Level 3
Galaxy S


I've updated my phone's software, and now a green line has appeared on the display. Notably, there are no scratches or physical damage on the screen. I've visited the service center, but they are asking me to pay for the display replacement, citing it as out-of-warranty damage.
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