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Have a look at Hellopeter, numerius serious complaints about Samsung not delivering Buds+.  I myself bought an S20+, ordered the Buds+ via this app, GOT CONFIRMATION OF ALLOCATION with promise of delivery after lockdown, then Samsung started excuses....
What do I have to do to get the Buds+ for the Galaxy S20+ I bought on 19 March?  Claim submitted, confirmation email received , queried with Samsung, no luck!!  Anyone with advice please?  
Anybody else waiting for Samsung to deliver on free Buds with S20+ purchases?  Waiting since 19 March...