Typical, moderator simply ignores my second response because he cant reply with his blanket reply that he tells everyone "please email proof of purchase blah bla blah" - The level of incompetence and unprofessional conduct from Samsung is shocking. W...
This has been done about 10 times already, they then sent me a settlement letter saying they will dispatch my buds after I complete the letter and send it back to them...this was done at the begining of the month and in typical Samsung style...ZERO c...
Guess what folks..still no buds. Samsungs customer service is as pathetic as some of our government departments. If we are unable to resolve something as simple as delivery of a pair of buds. I hate to think what level of incompetence we will experie...
