Original topic:

Secure folder keeps stopping

(Topic created on: 02-21-2021 06:42 PM)
3745 Views
jaigoogle
Active Level 4
Options
Secure Folder
Secure folder is stopping each and every time I opens it. Pls fix my issue fast I am unable to access my important data right now. I tried clearing cache of apps and clear data too.
@jaigoogle


image
Secure Folder screenshot


10 Comments
Anikroyale
Expert Level 5
Secure Folder
Try cleaning the cache partition of your device.
jaigoogle
Active Level 4
Secure Folder
How clean partition cache?
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Anonymous
Not applicable
Secure Folder
which device are you using?
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jaigoogle
Active Level 4
Secure Folder
A50 6-64
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Anonymous
Not applicable
Secure Folder
turn off your device
Press Volume up and power button at the same time
Keep it pressed until samsung logo appears on your phone.
Then a list of your options will come on your phone.. Now you have entered Recovery mode.
there you can see
wipe cache data partition
use volume buttons to navigate and power button to select
after that select reboot
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jaigoogle
Active Level 4
Secure Folder
will wiping can delete my personal data too?
Anonymous
Not applicable
Secure Folder
no wiping cache data partition will not delete your personal data
remember only select wipe cache data partition
Ehsank
Expert Level 5
Secure Folder
if u already wipe cache partition then one reboot in a safe modesteps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

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Ananya243
Beginner Level 2
Secure Folder
My phone has this same problem.....is there be any changes after turning on safe mode ??