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03-08-2024 07:41 AM in
Secure Folder
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03-08-2024 05:06 PM (Last edited 03-08-2024 05:06 PM ) in
Secure FolderDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we request you kindly follow the given steps to resolve your issue.
Clear keyboard cache: Settings > Apps > Show System Apps (enable) > Search Samsung Keyboard > Storage >Clear Cache
Clear secure folder cache:
Long Touch at ‘Secure Folder’ app icon > Open app Info screen > Storage > Clear Cache
If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
