S22 wifi problem, not automatically connecting to better wifi

[Hsrajput]

I have s22 and my home has 2 wifi router

When I switch between floors, the phone just disconnect from the weak router and does not automatically switch to better one and I face a lot of issues when suppose I am on a call and wifi calling is on

That means I can't move while I am on a call.

Samsung kindly fix your intelligent wifi settings

It's not working

Not connecting to wifi at all

Not switching to better wifi

[Samsung_OneUi]

Wifi is working super fast the best in my S22 Plus. I don't understand what happened to your device. Did you try to restart the phone or restore factory settings?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Forget the Network: Settings> Connections> Wi-Fi> Wi-Fi network>Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

Kindly check and disable the Airplane/Flight Mode on your device.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support