S20 FE 5G Heating Issue

[Karthikeyan90]

I recently bought a S20 FE 5g. While using camera for 5mins the phone is getting hot. The cpu temperature goes more than  60 degrees ( used apps like cpu monitor, dev info to measure cpu temperature). With normal usage of phone the cpu temperature is around 40 degrees which I feel is unusual as other phones I have used it is mostly 33 degrees. Also with infrared thermometer the temperature went upto 48 degrees for 5mins usage.

Is this a software issue or hardware issue like the SD865? Will this be fixed with an update?

[AlphaTrion]

But if temp is 60, no matter where. Its some serious defect.
How can one hold it in hand ?🤔

[Edwin7878]

Yeah no doubt in that
it is good to check the device in service center and also sent error report ..

[Karthikeyan90]

Hi, the cpu temperature is 60 degrees and backside of the phone near camera module gets around 48 degrees ( measured with infrared thermometer) , they have graphite pads for heat dissipation which generally reduces the heat transfer in the phone, but nevertheless this phone has some thermal issues

[AlphaTrion]

I guess its much better to get the device inspected. Good luck for fixing it.

[ŞàyáņĐàn]

Looks very serious problem
Go for return or replace...as it's still a new purchase

[SpaceTime]

No heating issue for me so far.. I have installed the August update

[Joeyee]

This is what's scaring me and forcing me to think multiple number of times before buying S20 fe 5g cause I've read multiple reviews regarding it's heating issue.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

[Btrak]

My s20 fe 5g right now is 60+degrees some times up to 70 what is the problem samsung fix thiss!!