Original topic:

S20 FE 5G Heating Issue

(Topic created on: 08-17-2021 06:25 PM)
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Karthikeyan90
Active Level 1
Options
Galaxy S
I recently bought a S20 FE 5g. While using camera for 5mins the phone is getting hot. The cpu temperature goes more than  60 degrees ( used apps like cpu monitor, dev info to measure cpu temperature). With normal usage of phone the cpu temperature is around 40 degrees which I feel is unusual as other phones I have used it is mostly 33 degrees. Also with infrared thermometer the temperature went upto 48 degrees for 5mins usage.

Is this a software issue or hardware issue like the SD865? Will this be fixed with an update?
18 Comments
Siddharth6Sahu
Beginner Level 2
Galaxy S
Did u download the July update? Coz I am facing the same after the July update
Karthikeyan90
Active Level 1
Galaxy S
I haven't updated to latest software. It's still runs with MAY software version.
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Karthikeyan90
Active Level 1
Galaxy S
You didn't face this issue before update to July version?
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Galaxy S
If you record or capture in High resolution then device gets heated up but only up to 45°C maximum. Either you will get software update or if hardware issue then visit Samsung Authorised Service center in your city.
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Karthikeyan90
Active Level 1
Galaxy S
Thanks for the reply, I am thinking to return the phone as this cpu temperature issue ( also this phone seems to have poor cooling mechanism) can affect the phone in long term
Galaxy S
Ok. I'm glad that you found it helpful 🙂
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Edwin7878
Expert Level 5
Galaxy S
It's normal to get device hot during using camera ..
If it is in outdoor i will make the hotness even severe..

Buy it could be solved to some extent by software updates...

Just sent error report to samsung detaily
AlphaTrion
Expert Level 1
Galaxy S
Yes. Normal upto 45° for long video recording. But 60°C is nowhere near normal
Edwin7878
Expert Level 5
Galaxy S
Yes bro
But he didn't mention whether it was in outdoor or indoor ...
Samsung could improve this through software update..
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