Problem after data factory reset

[الزعيم1988]

The first problem it's drain battery 

Second problem there is no samsung service apps after reset data 

[wahabu]

Is the phone rooted

[الزعيم1988]

How can I know if rooted or no

[wahabu]

Settings -> device care / battery and device care-> diagnostics> run the official software option .. get back

[الزعيم1988]

It's getting me back to members

[wahabu]

On this app .. tap support and check for phone diagnostics..tap software and get back

[الزعيم1988]

Normal

[wahabu]

If it says ts official .. then probably u need to go to a near by samsung service centre

[الزعيم1988]

What is this meaning

[الزعيم1988]

See