cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

A green line on my S21 ultra after latest updation

(Topic created on: 06-27-2024 08:34 PM)
666 Views
Akilmurali
Beginner Level 4
Options
Galaxy S
After new updation there is an green line showing on my S21ultra 5G. Yesterday I updated with the new software, after that a green parallel line showing on my phone display. I don't know what to do next, anyone have any idea just please advice me & take care about the new updation, If you update may you also experience the same.
4 Comments
Akilmurali
Beginner Level 4
Galaxy S
Check itIMG-20240627-WA0013_1000375286_1719506354.jpg
0 Likes
moathmzd
Active Level 2
Galaxy S
I understand you're facing a green line issue on your Samsung S21 Ultra 5G after a recent software update. This seems to be a reported issue with some S21 devices after software updates. Here are some steps you can take:
* Restart your phone: A simple restart can sometimes resolve minor software glitches that might be causing the issue.
* Check for further updates: Samsung might have released a follow-up update that addresses the green line issue. Go to Settings > Software update and see if there are any updates available.
* Boot into Safe Mode: Booting into Safe Mode temporarily disables third-party apps. If the green line disappears in Safe Mode, it indicates a conflicting app. You can then identify and uninstall the problematic app.
* Contact Samsung Support: If none of the above steps work, the issue might be hardware-related. Contact Samsung Support for further assistance. You can reach them through their website or by calling their customer service hotline.
Here's a tip to avoid similar issues in the future: Consider waiting a while before installing major software updates on your phone. This allows others to test the update and report any bugs before you update your device.
Shahanshah007
Active Level 1
Galaxy S
i have only one greenline in my samsung galaxy s21 ultra device after june update one green line increase. Now i have two greenline issue..Sumsung Thanks for this upgrade
Samsung_specialist
Community Manager
Options
Galaxy S

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/  

0 Likes