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04-17-2024 07:11 PM (Last edited 04-17-2024 07:25 PM ) in
Galaxy SNow once App device ko off kro on hone se first volume down key and on off key 🔑 press long time then device show logo vibration release and same press both key 3 to more time device hard restart krne k liye,ap ne other operter sim try kro on by one both slot me, or last app service center se device ko original software updates kre,vo original hota, sb se first one try Samsung app help se app remotely connect kre one apka devices ka sb error pta chlta he , call kre or sovle 24×7 day try now first ,je remotely ckup try kiya to fir ignore otherwise good solution vhi pe chekup bad he milega,
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Galaxy S
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04-17-2024 02:15 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.
Note: kindly contact your network service provider once to make sure there is no issue from their end.
Check device network in open area
Check device network mode settings
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.
Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>>
Note: We recommend to set device network operators as automatically.
Tap on OK>>Registered on network.
Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.
Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
