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Original topic:

Issues with Samsung S23 Ultra

(Topic created on: 10-29-2023 12:50 AM)
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MOQBALI
Expert Level 3
Options
Galaxy S
When you shake your S23 Ultra, have a noise?
 
 

5 Comments
ILYass-Ch
Active Level 1
Galaxy S
Yes it's the Main camera's sensor... it's normal
ILYass-Ch
Active Level 1
Galaxy S
It's the stabilizer
Sebbie
Active Level 8
Galaxy S
Its normal because of the Camera Lens for Zooming.. 😅 I also have this kind of issue...
Solution
Samsung_specialist
Community Manager
Options
Galaxy S

We would like to provide clarification regarding the noise you've heard when shaking your device. Rest assured, the noise you are experiencing is considered normal and is related to the camera's sensor.

The camera sensor within your device may produce a slight noise or rattle when the device is shaken. This noise is not indicative of a defect or issue with your device. It is a characteristic of the camera's sensor and is designed to operate effectively within your device.

MOQBALI
Expert Level 3
Galaxy S
Thank you for your good cooperation and quick response to customer questions. This is evidence of your good interest in providing the greatest amount of assistance to Samsung customers.
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