S24 Ultra - Mobile Legends Skip Frames and Slow Response

[KeenKeen]

Posting this as it's hard to find a place where I can check the same.

My phone's (as stated above) performance, in a game than can easily be run by older gen phones, is very poor and extremely disappointing.

So hard to play with random skipped frames throughout the game and then after skip frame is slow response to touch.

Are there any issues between mobile legends app and samsung? Another point is that ultra graphics mode is not available in s24 ultra. 

Please reply technically as I've already tried basic troubleshoots (restart phone, try different connections, reinstall game, etc.)

@samsung support and answer required.

[Pruone]

After updating to 6.1, did u try factory reset?

[KeenKeen]

Factory reset? No, I did not. Not sure how to do this one and if it'll affect any warranty.

[Pruone]

This will not affect your warranty .... make sure to take a back-up

[Samsung_specialist]

Follow these steps if you wish to Wipe cache partition, which can solve the issue:

Turn off the device.
Press and hold the Volume Up key and then press and hold the Power key .
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device

[KeenKeen]

Up until now still the same. Still experiencing frames skip. Very disappointing.

[Bl4ckH34rt]

Hey,

Thanks @KeenKeen for posting this, much easier for people like us to group together and highlight issues with this device.

@Samsung,

**bleep** man.. I thought you suppost to be better, a flagship goshdarnit.. fix this man..

[KeenKeen]

@samsung almost a year since s24 ultra went out! S25 is coming and I still can't even livestream mobile legends in tiktok smoothly. If you can play mobile legends and stream it over tiktok live please assist me to do the same! This thing can be easily done by many phones in the market what is the issue with s24 ultra!?