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my secure folder sudden crash

Posted in: Secure Folder

hi. i opened secure folder today i found it showing the new app page of accepting the terms and rules and when i try to log it shows message something went wrong if problem continue contact customer services .where all my files in it go?

Posted by: AhmedA
Beginner Level 5


Posted in: Secure Folder

No deja de aparecer un mensaje de carpeta segura y que entre a Samsung account para activarla, aunque al hacerlo no aparece ni la opción de activar o desaparecer ese tipo de notificación, por favor ayudenme


Posted in: Secure Folder

Hi, My secure folder is opening immediately as I unlock my phone. This was not the case earlier. Any advice on how to stop this Thank you

Posted by: Karido
Beginner Level 2

Protect your data

Posted in: Secure Folder

Samsung knox is a great feature in samsung which has the integration in the hardware level with the os built.It is an encryption software which protects your important data even when the mobile is lost or stolen.

Couldn't Create Secure Folder

Posted in: Secure Folder

Hello all, I just upgraded my Samsung J7 Prime yesterday and the Oreo came with Secure Folder. I have been trying to activate it, it keeps saying Couldn't Create Secure Folder. I've tried emailing but the email bounced back. Ple...

Secure folder saved me

Posted in: Secure Folder

I had some files in my phone that my parents weren't supposed to see... My father asked to see my phone and I didn't know where to hide those! And sudeenly I thought of Secure folder! Damn it saved me from getting grounded

Secure Folder

Posted in: Secure Folder

Secure folder comes inbuild with S8 , S8 , S9 , S9 , NOTE 8, NOTE 9. Secure Folder is a place where you can keep your Photos, Videos, files, apps, etc private and can be only accessible with your pin or biometric authentication. Its an encrypted spac...

[SOLVED] Secure Folder

Posted in: Secure Folder

Many thanks for Samsung Support. I have attached the Solution/Workaround. I still prefer to have the option inside the gallery like before, but at least now i can remove the files from the folder. Anyone facing issues with secure folder? It's been 2 ...

Posted by: JimmyA
Active Level 4
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