Original topic:

Fall down

(Topic created on: 08-03-2024 11:30 AM)
208 Views
pounds84
Active Level 1
Options
Galaxy S
What if my phone fall down but no any scratches on the screen however does that fall make any changes in phone's performance such as camera, speed and so on? 

9 Comments
MOQBALI
Expert Level 4
Galaxy S
Even if your phone doesn’t show any visible scratches after a fall, it’s still possible that internal components might have been affected.
pounds84
Active Level 1
Galaxy S
How to find that?
What is the rectification?
Qusaimoh
Active Level 6
Galaxy S
Samsung smartphones have built-in diagnostic tools that can assist you in swiftly and efficiently troubleshooting and diagnosing problems.

To start device diagnos, followow the below steps:

1. Go to Settings.

2. Then select device care.

3. Go to the diagnostics option.

4. Press test all. You can also choose one or multiple.
ojwh
Active Level 7
Galaxy S
This is a very good recommendation.
Qusaimoh
Active Level 6
Galaxy S
I hope that the diagnostic results were positive and your device survived the fall. 🎉

Please remember to click on the three dots at the up right of my previous comment and select ‘Accept as solution’ to help anyone else faces a similar situation finds the solution easily. 🙌image_1000079833_1722895823.jpg
Qusaimoh
Active Level 6
Galaxy S
Please accept my comment as a solution
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samsungNerd
Active Level 6
Galaxy S
If everything working fine then stop worrying we all drop our phones by mistake it happens so just chill 😎
Qusaimoh
Active Level 6
Galaxy S
Samsung smartphones have built-in diagnostic tools that can assist you in swiftly and efficiently troubleshooting and diagnosing problems.

To start device diagnos, followow the below steps:

1. Go to Settings.

2. Then select device care.

3. Go to the diagnostics option.

4. Press test all. You can also choose one or multiple.

Samsung_specialist
Community Manager
Options
Galaxy S

Even if there are no visible scratches on the screen, a fall can potentially affect your phone's performance, including its camera functionality, speed, and other features. Internal components may have been impacted, leading to performance issues that might not be immediately apparent.

To assess any potential impact on your device, we recommend running a diagnostic test using the Samsung Members app. This app can help identify any performance issues or hardware problems that may have arisen from the fall.

If you notice any abnormalities or need further assistance, please consider visiting an authorized service center for a thorough inspection.

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