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Original topic:

Samsung care+ experience

(Topic created on: 03-26-2024 02:10 PM)
260 Views
sachintripathi9
Active Level 1
Options
Galaxy S
Reaching out to understand if you have one year on samsung care + what all do they repair cover


-Do they replace outer body (frame) as well when damaged due to fall

-can you claim both front and back screen?
4 Comments
mani_7
Active Level 1
Galaxy S
Yes i have experienced scare+ and that was amazing my s23 ultra broken very badly i go to the service center in dubai mall and they change full screen with frame back cover and battery also with in 24hr they call me back that my phone is ready..i pay 189AED for claim
Samsung_specialist
Community Manager
Options
Galaxy S

Samsung Care+ covers all accidental damages from handling.
For more details about Care+ :

https://www.samsung.com/ae/offer/samsung-care-plus/ 

Galaxy S
Thanks for sharing link

I wanted to understand if accidentally front screen back screen and side frames are damaged does it get fixed in that single claim right?
0 Likes
pkhf
Active Level 4
Galaxy S
We ask Samsung to download the 6.1 update for the Galaxy S22 Ultra devices together with the industrial features.
0 Likes