Damage to phone fall Galaxy S24 Ultra

[GalaxyS24UltraAi]

Hello guys, my Galaxy S24 Ultra just fell to the ground and rose. Hi guys, my Galaxy S24 Ultra just fell to the ground half a meter high with a very strong case. What potential damage is happening? 🤔

[MOQBALI]

Depends on the type of fall. Sometimes there is no external damage, but inside some pieces are damaged.

[Qusaimoh]

Sorry to hear about your Galaxy S24 Ultra’s fall. If your phone is still functioning, you can use the Phone Diagnostics option to check for any potential issues. This feature can help you identify problems with the screen, internal components, camera, and sensors.

If everything checks out, you should be good to go! If not, it might be worth visiting a service center for a thorough check-up. Hope your phone is okay! 🤞

[Samsung_specialist]

We're sorry for the inconvenience, please try testing the phone by following these steps:

Go to Settings.
Select Battery and Device Care.
Navigate to the Diagnostics option.
Press Test All or choose one or multiple tests.
Alternatively, they can visit the nearest service center using this link: https://www.samsung.com/ae/support/service-center/