Original topic:

Dual Messenger App Update

(Topic created on: 06-28-2024 01:54 PM)
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LakshanS24U
Active Level 1
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Galaxy S
I would like to make a suggestion about the following topic. Currently we are unable to update the duplicated apps without deleting the duplicate and creating again. I use 2 WhatsApp accounts and the duplicate app is still using old UI. 
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Samsung_specialist
Community Manager
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Galaxy S

I understand your concern regarding the inability to update duplicated apps on Samsung devices without deleting and recreating them. Managing multiple accounts can indeed be challenging when duplicated apps don't receive updates automatically.

Currently, to ensure your duplicated app is updated, you may need to delete the duplicate and recreate it. Here's how you can do it:

Delete the duplicated app by going to Settings > Advanced features > Dual Messenger, and then toggle off the app.
Recreate the duplicate after updating the main app from the Google Play Store.

Ensure your device’s software is up to date. Sometimes, newer updates bring improvements or new features that might address such issues. Go to Settings > Software update > Download and install to check for updates.

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