Original topic:

Charging and battery life of S23+

(Topic created on: 07-03-2024 08:18 AM)
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kalezz90
Beginner Level 3
Options
Galaxy S
Dear all,
I noticed that my S23+ charging became too slow, as it takes more than 2 hours for full charge, as well as the battery life doesn't last for more than 12 hours !
Is it a common issue like there is something wrong with the recent software update ?
If not, what do you recommend to check or modify in phone' settings ?
3 Comments
samsungNerd
Active Level 6
Galaxy S
Heat is the problem if your phone get hot to specific temperature it will slow down charging speed and processor speed as well to avoid any damages to battery or other components
Its perfectly normal

Try to cool down your phone and then charge it at cool place below 30degrees Celsius and see it will charge fast and battery will last longer

Take my advice don't use fast charging in summer or hot places if you want to use ur phone for long time
kalezz90
Beginner Level 3
Galaxy S
Thank you for your reply, I totally understand the charging issue in summer.
But what if the phone is not in use and got that drop ? (attached screenshot)
Note that the room temperature is 23 degree celsius !1720077604131.jpg
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Samsung_specialist
Community Manager
Options
Galaxy S

To address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
   - Step 1: Go to Settings > Software update.
   - Step 2: Tap on Download and install.
   - Step 3: Follow the on-screen instructions.

2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.

4. Optimization Steps:
   - Open Settings > Battery and device care > Optimize now.
   - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.

5.  Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.

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