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10-09-2020 11:41 AM in
Galaxy Notemy device screen yesterday become green and it became turn off
i can't turn it on in safe mode
it doesn't turn on at all
just when i charge it screen become on and again turn off
what should i do now????
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10-09-2020 11:50 AM (Last edited 10-09-2020 11:50 AM ) in
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10-09-2020 12:36 PM in
Galaxy NoteYou should get Free of Charge service to fix this issue.
Go to nearest service center and ask for free service as issue is common and fault of Samsung update in most cases.
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10-09-2020 01:05 PM in
Galaxy Notei live in Iran and we don't have any service center here because of Sanctions
i can not do anything by myself?
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10-09-2020 01:16 PM in
Galaxy Note1) Press power button and volume down same time for some time and see if it can start.
2) You can install Smart switch on your PC and try software recovery.
3) Try to find which variant is of device, download ROM for that and flash via ODIN
since you are in 🇮🇷 , I don't know how restrictions regarding Samsung apps, services work there.
So try to use VPN to overcome that.
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10-09-2020 01:33 PM in
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10-09-2020 04:49 PM in
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10-10-2020 10:26 PM in
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10-12-2020 11:12 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support