Original topic:

Samsung Note9 - Display issue after Nov-20 Security Patch installation

(Topic created on: 11-27-2020 06:24 PM)
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Samsung_Hx0SXDv
Beginner Level 2
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Galaxy Note

Hello Team,

 

I installed, Nov-20 Security Patch today (27-Nov-20), and the installation completed fine. Soon I started facing a Display issue with my Note9 where the complete screen has gone green color and i am not able to navigate.

 

Perform a factory reset by navigating using the blurred screen but still facing the same issue.

 

Please help me with further steps and how can this be fixed.

 

Thanks,

Omji Kushwaha

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2 Comments
Abusaleh77
Active Level 5
Galaxy Note
bro mere ko messege karo 7984458728 me tumhaari help karunga free screen replacement ke liye mene bhi apna free me karwaaya tumhaara bhi process se free me ho jaayega
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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