Original topic:

swipe gestures not working properly

(Topic created on: 10-09-2020 12:44 PM)
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kittu28
Active Level 5
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Galaxy Note
I'm facing problem while using swipe gestures in Instagram app .I'm unable to come out of Instagram app properly at one time. Have to swipe multiple times to come out of the app to home screen. Anyone facing the same problem ?
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3 Comments
Zombie9
Active Level 6
Galaxy Note
only while using Instagram?
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kittu28
Active Level 5
Galaxy Note
surprisingly yes
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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