Original topic:

I am facing issues with batteries

(Topic created on: 03-31-2022 01:21 PM)
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Anshu_sandeep
Beginner Level 2
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Galaxy Note
I am using Samsung galaxy note 8 since 2019 and I wanna know about the battery life of it. 
For my point of view the battery is disgusting like it drains too much compared to other phones like One+ or any other 3300 MAH.
Is this normal or it is only happening to my perticular device.

2 Comments
TheMystic
Expert Level 1
Galaxy Note
Batteries degrade over time and is based on several factors. If the battery life has become too low, you'll have to get it replaced.
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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